Software Support / Maintenance Service by default is a 12 months of Technical Support for installation and use of the licenses to which the subscriptions are attached. A one-year subscription is included with the purchase of every new Solutions and software of WIM Solution. This service can be renewed annually or be renewed for several years depending on the needs of the clients. Our Technical Support team can troubleshoot and offer solutions. They can guide you through a variety of time-saving techniques and to ensure your business run smoothly.

Software Maintenance Service includes comprehensive technical support for:

  • New software releases
  • Software updates
  • Maintenance updates
  • Installation support
  • License key management (for example, if you need to move your software to a new computer or the new license for your server OS & etc)
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